Not only they have the best sci-fi models on the market, but now I've discovered that they have an amazing customer service too!
Months and months ago I've bought on Maelstrom Games (the store is no longer available) an Infinity miniature, an Haqqislam model. Two weeks ago I've opened the blister and I've discovered that an arm was missing. I've wrote to them and they have sent me the replacement in a very short time, without asking anything, and I had to pay nothing, not even the shipping!
I'm gonna paint it in the color scheme similar to the one you see in the picture... do you recognize the colors from a famous videogame?